Gerald Plock Associates, Inc.
101 E. Park Blvd, Suite 600, PMB 634
Plano, Texas 75074

Phone: 1-866-748-7704

GeraldPlock@GeraldPlockAssoc.com

 

 

 

 

The City of San Antonio, Texas

is Currently Seeking a

 

Director of Development Services

 

 

 

COMMUNITY BACKGROUND

 

San Antonio is the ninth largest city in the U.S. and the third largest city in Texas.  The population of the City of San Antonio is 1.2 million and the population of the Metropolitan Statistical Area (four counties) is 1.6 million. San Antonio’s population is 32% Anglo, 58% Hispanic, 7% African American and 3% “other”.  San Antonio is approximately 430 square miles. Located in south central Texas, San Antonio enjoys modified subtropical weather because of its location on the edge of the Gulf Coastal Plains.  Because of the moderate temperature and enormous amount of activities available in the City, 7 million visitors come to San Antonio per year.

 

San Antonio has one of the lowest cost of living rates among large U.S. cities.  This is a continuing trend as reflected by the 2nd quarter 1998 ACCRA survey, which showed San Antonio at 10% below the national average.

 

The economy of San Antonio is an excellent mix of business services, manufacturing, health care and research, telecommunications, higher education, distribution, high tech, corporate and regional offices, military/government, and the convention and tourism industry. San Antonio is home to the oldest Hispanic Chamber of Commerce in the nation.

 

There are 16 independent school districts that serve the San Antonio area and San Antonio is the home to several college/universities including: University of Texas at San Antonio; St. Mary’s University; Trinity University; Our Lady of the Lake University; University of the Incarnate World, and Alamo Community College.

The famed “Paseo de Rio” or River Walk is nestled among the busy metropolitan downtown area.  Located 20 feet below street level, the cobblestone and flagstone paths border both sides of the San Antonio River as it winds its way through the middle of the business district.  It stretches for approximately 2 ½ miles with sidewalk cafes, specialty boutiques, nightclubs and gleaming high-rise hotels located along the River.  River taxis deliver visitors to Rivercenter, a spectacular three-level glass shopping, dining and entertainment complex, and to the Henry B. Gonzalez Convention Center.  Also located downtown is the famed Alamodome, home to the World Champion Spurs basketball team.

 

The City has several attractions outside the downtown area.  San Antonio is home to two major theme parks – Sea World of Texas, the world’s largest marine life park, and Six Flags Fiesta, Texas, a park created around four themed areas. 

 

Within the cultural districts, the city enjoys several venues.  There are two impressive art museums including the McNay Art Museum and the San Antonio Museum of Art.  The Guadalupe Cultural Arts Center provides a venue for Hispanic artists of literacy, dance, music and drama and the Blue Star Art’s Complex provides a variety of venues for local and international artists.  The Carver Community Cultural Center mounts a stellar season with an accent on African-American artists.  The Majestic Theatre downtown is a historical setting, built in 1929, is the permanent home of the San Antonio Symphony.

 

San Antonio also offers a wide variety of outdoor activities including several public and private golf courses, area lakes for fishing, canoeing, and white-river rafting, just to name a few. Professional spectator sports include the San Antonio Spurs, San Antonio Iguanas of the International Hockey League, and the San Antonio Missions minor league baseball team.  More information on San Antonio can be obtained on the following web site: www.sanantonio.gov.

 

 

 

 

CITY ORGANIZATION

 

San Antonio has a Mayor, Council-City Manager form of government.  The City Council members are elected from 10 districts and a mayor is elected at-large.   Council members serve two two-year terms.  The Council sets the policies for the city and the City Manager serves as chief administrative official.  The City Manager appoints and removes all officials in executive positions of the City, with the exception of the City Clerk, City Auditor, Presiding Judge and Municipal Judges.  The Executive Team consists of 35 Department Directors, one Deputy City Manager, four Assistant City Managers, three Assistants to the City Manager. The current City Manager, Terry M. Brechtel, was appointed in April 2001.  Ms. Brechtel, a City employee for more than 10 years, recently served as Executive Director of Administration and Financial Services, providing supervision for the departments of Asset Management, Budget and Performance Assessment, Finance, Human Resources, Information Services, and Purchasing and General Services.  She has overseen coordination of the City’s Capital Improvements Program that includes the construction of streets, drainage improvements, parks, libraries and other City facilities.  She has been a key staffer in assessing departmental performance.

 

The City of San Antonio’s adopted budget for FY 2002 totals $1.375 billion.  The total number of authorized positions in FY 2002 for all funds including grants is 12,143.  Of that total, 7,974 are General Fund positions (4,527 civilian and 3,454 uniform) and 958 positions are grant funded.

 

The budget addresses critical priority initiative of the City Council as expressed through the annual Goals and Objectives Worksession held in June of each year.  The new Director will be a participant at this worksession.  The City’s strong economy is reflected in substantial growth in the tax base that continues providing added resources.

 

The FY 2002 through FY 2007 Capital Budget for the City of San Antonio totals $713.9 million.  The FY 2002 Capital Budget is $202.7 million.  The six-year program represents the City’s long- range physical infrastructure development program.  The City of San Antonio is in strong financial condition and that is reflected in an AA+ rating from Standard and Poor’s, AA+ rating from Fitch, and an Aa2 by Moody’s Investor Service.

 

 

DEVELOPMENT SERVICES DEPARTMENT

 

Recently, City Manager Terry Brechtel introduced a reorganization of land development functions.  The Building Inspections Department has been renamed the Development Services Department.  With the reorganization, the Land Development Division of the Planning Department and the Development Engineering section of the Public Works Department have become part of Development Services.  City zoning and platting services are now under the administration of Development Services as well as development drainage, platting and traffic engineering review.  The move is intended to bring development services under one umbrella in order to improve communication and supervision and ultimately to improve the efficiency and effectiveness of the development process.  The Planning Department continues to perform comprehensive, long range planning for the City.  However, the administration of the Zoning and Planning Commissions now resides within the Development Services Department as well as responsibility for the implementation of the new Unified Development Code.  With the transfer of development engineering from Public Works and another reorganization in which Environmental Services was classified as a new department, Public Works now focuses mainly on infrastructure improvements and maintenance.

 

City Council recently approved a development agreement for the design and construction of the City’s One Stop Development Services Center.  The new center, which will be located at the northwest corner of Alamo and Flores streets, will provide convenient “One Stop: customer access to development services.  These services include the departments of Development Services and Planning as well as the Fire Marshal’s Office, Health Code Inspectors, Economic Development Department Small Business Programs, as well as CPS, SAWS, and Bexar County representatives. Design work on the civic quality building has begun with occupancy scheduled for early 2003.  The Director leads a staff of 180 full time employees and is responsible for a budget of $9,537,117 (FY02).

 

DEVELOPMENT SERVICES DIRECTOR

 

Under the general direction of the Assistant City Manager, the Development Services Director is responsible for planning, directing, managing and overseeing the activities and operations of the Development Services Department, including development plan review, zoning, inspection and permitting within the City of San Antonio.   The Director also coordinates assigned activities with other City departments and outside agencies; and provides highly responsible and complex administrative support to the City Manager’s Office. Responsibilities include the following:

 § Assumes full management responsibility for all department services and activities by formulating, implementing, modifying and improving the activities for development services; and recommends and administers policies and procedures.

§ Manages the development and implementation of department goals, objectives, policies, and priorities for each assigned service area; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.

§ Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload; administrative and support systems, and internal reporting.

§ Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload; administrative and support systems, and internal reporting.

 

MISSION OF THE DEPARTMENT

 

The Mission of Development Services Department is to safeguard and protect the health, safety and public welfare through customer service oriented administration of land development and construction related codes

 

PROGRAM INFORMATION

 

The Development Services Department regulates land development and construction that occurs within the incorporated City limits and extraterritorial jurisdiction of the City of San Antonio.  This review is based on locally approved and amended regulations, including the City’s Master Plan and Unified Development Code (UDC).  Provisions of the UDC include, but are not limited to, tree preservation and landscape, zoning, subdivision platting, floodplain and drainage, and traffic impact ordinances.

 

The Department also provides administrative and technical support to boards and commissions that direct and review issues on land development and construction regulations.  These boards include the Zoning Board of Adjustment, Building and Fire Code Board of Appeals, Plumbing, Mechanical, Electrical, and Home Improvement Boards, and Zoning and Planning Commissions.

 

In addition to protecting the health, safety and public welfare through regulation of land development and construction, the Department seeks to provide an efficient and effective development process that supports City growth and economic development.

 

GOALS AND OBJECTIVES

§         Continue to protect the health, safety, and welfare of the citizens of San Antonio

- Adopt the latest national construction codes

- Continue to support other City development- related initiatives, including minimum housing standards, neighborhood sweeps, Affordable Parade of Homes, and the Dangerous Structures Determination Board.

- Provide a development process that will facilitate or assist landowners in complying with development regulations that enhance economic development.

§         Improve the delivery of customer service

- Increase training and monitoring of customer service programs to ensure effectiveness and professionalism.

- Inform customers of the development review process through written materials, seminars, interactive web site and other means of communication.

- Increase the number of construction plans reviewed at the One Stop Counter.

- Implement a single permit system for one & two family residential construction.

§         Continue implementation of recommendations of the Management Review of Development, Code Compliance and Business Assistance Services Final Report.

- Finish design and significantly complete construction of One Stop Development          Center.

§         Continue the quality control program aimed at improving consistency in the application and interpretation of code requirements.

- Seek to further the professional education and development of department staff.

- Promote the certification and cross training of inspections, plan review and permitting personnel to increase staff knowledge of the entire development process.

§         Fully implement the new Unified Development Code (UDC).

- Establish procedures to meet required plan review standards.

- Provide technical assistance and guidance to oversight committees.

- Orient staff and the public on the changes and additions.

- Complete training and hiring of staff.

- Develop regular training process for Zoning and Planning Commissions and Board of Adjustment.

§         Improve the quality and efficiency of the development process

- Continue to assist in the development of a City Geographic Information System (G.I.S.) that integrates land and development data.

- Improve business processes through review and technology investment.

Coordinate and work with other City departments and agencies to improve the quality and timeliness of the plan review process.

 

 

INFORMATION AND TECHNOLOGY ISSUES

The bulk of the technology issues for the Development Services Department will be solved with the investment in land management software and hardware.  The components that should be addressed by the new system include, but are not limited to, the following: 1) Electronic submittal, review and storage of digital construction and site development plans 2) Electronic document Management System—Department Goal is to be as paperless as possible.  This includes imaging, archiving and cataloging historical information 3) Project Management  - Integration of information tracked on different mainframe platforms to one user-friendly desktop application. 4) Electronic permitting/e-commerce.  System should allow for various permit application submittal and issuance via the Internet.  Certain permit information can be cross-referenced to other information in the database to issue or deny the permits. 5) G.I.S.  All data input and tracked should be importable as layers into the City’s Geographic information System which will be available to personnel and the public via the Internet.  6)  Field Inspection module.  Solution should have field inspection software and hardware to replace current Cellular Digital Packet Data (C.D.P.D.) laptops.  7) Automated telephone response system.  In an effort to maintain and expand current tri-modal delivery of service (in person, Internet, and telephone) any solution should have an automated telephone component that allows for unattended information retrieval and requests.  8) Department level control.  Screens and processes should be controlled within the department.

 

The new Director should have a proven record of achievement and demonstrate strong leadership skills that motivate and build high morale.  The selected individual should have considerable supervisory experience, be committed to professional development for staff and have a participative management style. The successful candidate will have a collaborative style, making genuine efforts to work across departmental boundaries. The Director should also have strong administrative skills, including report writing, planning, budget preparation, budget administration and program evaluation.

 

The successful candidate will have a broad understanding of the development process.  Ideally, the individual will have successful experience in organizational transformation.  While the conceptual reorganization has taken place, the new Director will be responsible implementation and integration of the plan. The successful candidate will build a strong working relationship within the development community and have a sense of urgency and be sensitive to issues of turnaround time from the development community—including residential, commercial and industrial.  Above all, the candidate must possess a customer service orientation and a user-friendly personality.

The selected candidate will have a strong background in information technology and applications.

The successful candidate should also have a commitment to continuous improvement.  The candidate should also have the willingness to confront problems in a straightforward manner.

The new Director should have excellent communication skills and bi-lingual capability is a bonus.  The successful candidate will be expected to have an open door and maintain an open dialogue with customers and the public.

A Bachelor’s Degree from an accredited college or university with major course work in Public or Business Administration, City Planning, Architecture, Building Construction or a related field and ten years of increasingly responsible professional experience in the field of development services or building inspections, including five (5) years of administrative or supervisory responsibility is required.

 

COMPENSATION

Salary to $110,000 DOQ/E.  In addition, as part of the City’s Executive Staff, the Director of Development Service receives an excellent package of employee benefits.  The package includes:

             Retirement

City of San Antonio employees automatically become members of the Texas Municipal Retirement System on date of employment.  Employee contribution is 6% and the City contributes 2 times employee contribution.  Employees become 100% vested after 5 years of service beginning January 2002.

 Health Plans

 The City offers two premium free health plans and pharmacy benefits that cover the employee and dependents as well as an HMO plan.  Dental and vision coverage is also available.

                 Life Insurance

            Basic life insurance benefits are free for City employees and are equivalent to each employee’s annual salary.  Additional term

            may be purchased.

             Auto Allowance

            Executives receive a monthly car allowance of $400.

            Deferred Compensation

If contributing to a deferred compensation program offered by the City, ICMA-RC or Nationwide-RS, an employee may defer up to 25% of taxable wages up to the current maximum allowed by law.

 

APPLICATIONS

 

Individuals interested in applying for this position should send their resume to the City’s Executive Search Consultant: Gerald Plock Associates, Inc., 7501 Stallion Circle, Flower Mound, Texas 75022; 817/464-4610 Phone; 817/464-4061 Fax; email – grplock@aol.com; www.geraldplockassoc.com

 

The City of San Antonio is an Equal Employment Opportunity-Affirmative Action Employer.  All applications are subject to Texas Open Records Act.

 

 

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